Oxford Benefits Inc. is committed to protecting the privacy, confidentiality, accuracy and security of the personal information that it collects, uses, retains and discloses in the course of conducting business.

Privacy Policy
Last updated: July 30, 2026
Oxford Benefits Inc. is committed to protecting the privacy, confidentiality, accuracy, and
security of the personal information we collect, use, retain, and disclose in the course of
conducting business, in accordance with the Personal Information Protection and Electronic
Documents Act (PIPEDA) and other applicable privacy laws.

Information We Collect
When you enrol for insurance coverage, submit a claim, or contact us through this website, we
may collect personal information such as your name, contact details, date of birth, and
information relevant to underwriting, administering, or adjudicating your policy or claim (which
may include health or financial information where necessary). If you use our website, we may
also collect technical information such as your IP address and browsing activity through cookies
or analytics tools; you can adjust your browser settings to limit cookies at any time.

How We Use and Share It
We use your personal information to issue, administer, adjudicate, and service your insurance,
and to respond to inquiries made through this site. We share it only with staff, insurers, and thirdparty service providers (such as claims administrators or IT vendors) who need it to perform their
duties, under agreements requiring them to protect it accordingly. We do not sell your personal
information. Your information is stored and processed in Canada; however, under applicable law,
government, courts, law enforcement, or regulatory bodies may obtain disclosure by lawful
order.
Mobile phone numbers and SMS opt-in consent are used solely to deliver service-related text messages and are never shared with third parties or affiliates for marketing or promotional purposes.

Retention
We retain personal information only as long as necessary to fulfill the purposes described above
or as required by law or regulatory obligations, after which it is securely destroyed or
anonymized.

Your Rights
You may request access to, or correction of, the personal information in your file by writing to us
at the address below; we will respond within 30 days as required by law. You may also withdraw
your consent to certain uses at any time, subject to legal or contractual restrictions, though this
may affect our ability to offer or service your insurance.

Contact Us / Complaints
Questions or concerns about this policy or our handling of your personal information can be
directed to:
Faye Clark, Oxford Benefits Inc., 176 Graham St., Woodstock, ON N4S 6K1
Email: faye@oxfordbenefits.ca

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (priv.gc.ca).